Online marketing, otherwise known as digital marketing, is an absolute requirement for any business today. Partnering with a digital marketing agency can help your business keep up with the rapid pace at which digital marketing techniques and tools change. Here are new online marketing strategies you might not know about.

Consumer privacy

Consumers want to know the data they share with your business is safe.  Privacy and security breaches by global brands such as Facebook and Google mean companies must be even more committed to improving and protecting their systems to ensure consumer privacy. Marketers need to work with colleagues to mitigate the potential impact of security breaches and reassure customers, through continued communication, that their data is indeed safe.

Conversational marketing

Conversational marketing brings together the swift consumer adoption of smart speakers, innovation in search query processing, conversational interfaces and messaging. As many consumers use mobile messaging for increasingly complex conversations, conversational marketing can deal with routine enquiries. Partner with customer experience experts to learn if this kind of technology will alleviate customer frustrations. 

Real-time marketing

Real-time marketing offers real competitive advantages as marketers combine behavioural analytics and marketing automation to ensure customers see the right message at the right time. Build speed and rapid response into the entire consumer lifecycle to streamline the buyer journey and get buyers to purchase quickly.

Know Your Customer (KYC)

There seems to be a decrease in the effectiveness of traditional customer identification methods such as cookies for tracking, making media return on investment (ROI) determination more difficult. Emerging technologies are however being developed to improve security, reduce fraud and improve insight about customers across multiple devices.  

The digital marketing services offered by WSI OMS include website design, social media marketing, email marketing, Search Engine Optimisation (SEO), content marketing and even online reputation management. Our focus is on providing valuable, cutting-edge and measurable digital marketing solutions. Contact us today to improve the digital marketing of your business.